System ServiceDesk

The ServiceDesk system is a comprehensive IT service support system with an extensive application management module. It operates on the basis of configuration, thanks to which it is possible to follow orders in a legible manner and intervene, escalate or speed up actions if necessary.

Benefits:
• the system is adapted for integration with other systems, applications and databases
• also works on mobile applications
• linking reports and downloading data from various modules
• possibility of adding additional parameters in the databases

Functionalities:
• extensive reporting module
• automatic data registration from e-mails or via WEBAPI, WEBSERVICES
• data can be reported to XLS modules
• billing and reporting of service work

Check out our case studies

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